The struggle of printer manufacturers not only with producers of non-genuine, cheap cartridges, but paradoxically with their own customers is, it seems, infinite. Others tried it and Hewlett-Packard was ashamed in 2016. At that time, the use of non-genuine cartridges in printers was banned, and HP was grappling with a giant wave of criticism. HP has now released new firmwares that are once again correcting this once again emerging problem.
Printer owners with non-genuine cartridges cannot print. Whether it has been a misconduct or intent, users of the following HP Hewlett-Packard series have to deal with the problem: OfficeJet 6810, 6820, and OfficeJet Pro 6230, 6830, 8610, 8615, 8616, 8620, 8625, 8630, 8640, 8660 , X451dn, X451dw, X476dn, X476dw, X551dw, and X576dw.
If the error message appears to the printer user, there are several possible causes. In addition to some HP original ink defects, the problem is related to non-HP security chip in printer cartridges (either non-genuine cartridge or HP cartridges). In this case, the printer detects a problem and prevents further printing, with the need to replace the cartridge. Everything is due to the feature of printers called Dynamic Security. The recommended procedure is to update the firmware that disables Dynamic Security by downloading it from the HP Web site.
Hewlett-Packard has a slightly more modest tone after years, and there are court verdicts that say the printer manufacturer does not have the right to cut users from alternative cartridges. So HP just recommends using genuine corporate supplies, with a site where authenticity can be verified.
It is necessary for HP to add to the good that it is OK that it does not intend to guarantee the quality and durability of the print or the life of the print heads in the case of the use of other manufacturers' cartridges. It's similar to when a car manufacturer is also not responsible for fuelling a fuel from a dubious source (especially diesel) instead of a proper one. And especially for inkjet printers, it is appropriate to add that there are more and more models that do not have classic print heads with small cartridges, but large ink cartridges where large amounts of ink are poured - and HP is among those manufacturers.
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